28 May 2009
30,000 small businesses and GP practices in the UK have
experienced a smooth year-end period, thanks to IRIS.
As the second largest supplier of payroll software in the UK,
IRIS’ products manage pay and benefits for 1 in 10 of all UK
employees. Preparations begin months in advance to ensure that
every customer receives first rate payroll software and an
exceptional service.
The results speak for themselves:
- Customer calls answered in 1.57 minutes over payroll year
end
- Calls answered in 2.33 minutes on 6th April, our busiest day of
the year
- More than 21,000 calls were successfully handled
- High level of service recognised in the recent Customer Kings Award
Read
the summary of payroll year end at IRIS, as featured by PAY
Magazine