IRIS Software Group Limited is committed to protecting
and respecting your privacy.
This policy sets out how we will use and protect personal
information that you give us when you use our websites at www.iris.co.uk (“our Websites”).
If you have any questions or comments about this policy please
write to Data Controller, IRIS Software Group Limited, Riding Court
House, Riding Court Road, Datchet SL3 9JT. If you have any
questions about the security at our website, please contact us at
webmaster@iris.co.uk.
Acceptance
By accessing and using our Websites, you signify your agreement
to this policy. If you do not agree with the policy, please do not
use our Websites. This policy is subject to change. Any changes we
may make to this policy in the future will be posted on this page
and your continued use of our Websites following the posting of
changes will mean you accept those changes.
Information we may collect from you
We may collect and process the following data about you:
- Information that you provide by filling in forms on our
Websites. This includes information provided at the time of
registering to use our Websites, subscribing to our services
including, where applicable, newswires, booking training courses,
posting material, referring friends, or requesting further
services. We may also ask you for information when you enter a
competition or promotion sponsored by us and when you report a
problem with our Websites.
- If you contact us through our Websites, whether by sending
messages to our email addresses, filling in any forms, using any
online chat service or otherwise, we may keep a record of that
correspondence.
- We may also ask you to complete surveys that we use for
research purposes, although you do not have to respond to
them.
- Details of transactions you carry out through our Websites and
of the fulfilment of your orders.
- Details of your visits to our Websites including, but not
limited to, traffic data, location data, weblogs and other
communication data, whether this is required for our own billing
purposes or otherwise and the resources that you access.
Third party websites
Our Websites may contain links that make it easy for you to
visit the websites of our partner networks, advertisers, affiliates
and suppliers of goods and services. If you use the links to visit
any website operated by a third party, please check the privacy
policy of that third party and satisfy yourself that the terms are
acceptable to you before you use or submit any personal data to
such website. We not have any control over such third party
websites. Information you provide or which may be collected by such
website is controlled by the relevant third party provider of such
website. Accordingly, we cannot be responsible for the protection
and privacy of any information which you provide or which may be
collected by the third party provider while visiting or using such
websites.
Accessing and updating personal information
If any of your personal information changes or becomes out of
date please amend your registration details on the site or let us
know by emailing us at webmaster@iris.co.uk. You may
inform us at any time should you wish us to delete personal
information we hold about you by writing to Company Secretary, IRIS
Group Limited, Riding Court House, Riding Court Road, Datchet SL3
9JT.
You have a right to access the personal data held about you. To
obtain a copy of the personal information we hold about you, please
write to Data Controller, IRIS Group Limited, Riding Court House,
Riding Court Road, Datchet SL3 9JT. Any access request may be
subject to a fee of £10 to meet our costs in providing you with
details of the information we hold about you.
IP addresses and cookies
We may collect information about your computer, including where
available your IP address, operating system and browser type, for
system administration and to report aggregate information to our
advertisers. This is statistical data about our users' browsing
actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your
general internet usage by using a cookie file which is stored on
the hard drive of your computer. Cookies contain information that
is transferred to your computer's hard drive. They help us to
improve our Websites and to deliver a better and more personalised
service. They enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to
customise our Websites according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our Websites.
You may refuse to accept cookies by activating the setting on
your browser which allows you to refuse the setting of cookies.
However, if you select this setting you may be unable to access
certain parts of our Websites. Unless you have adjusted your
browser setting so that it will refuse cookies, our system will
issue cookies when you log on to our Websites.
Please note that our advertisers or other third parties who
publish information on our Websites may also use cookies, over
which we have no control.
Where we store your personal data
The data that we collect from you may be transferred to, and
stored at, a destination outside the European Economic Area
("EEA"). It may also be processed by staff, operating outside the
EEA who work for us or for one of our suppliers. Such staff maybe
engaged in, among other things, the fulfilment of your order, the
processing of your payment details and the provision of support
services. By submitting your personal data, you agree to this
transfer, storing or processing.
All information you provide to us is stored on our secure
servers. Where we have given you (or where you have chosen) a
password which enables you to access certain parts of our Websites,
you are responsible for keeping this password confidential. We ask
you not to share a password with anyone.
Unfortunately, the transmission of information via the internet
is not completely secure. Although we will do our best to protect
your personal data, we cannot guarantee the security of your data
transmitted to our Websites; any transmission is at your own risk.
Once we have received your information, we will use strict
procedures and security features to try to prevent unauthorised
access.
Uses made of the information
We use information held about you in the following ways:
- To ensure that content from our Websites is presented in the
most effective manner for you and for your computer.
- To provide you with information, products or services that you
request from us or which we feel may interest you, where you have
consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered
into between you and us.
- To allow you to participate in interactive features of our
service, when you choose to do so.
- To allow you to participate in our competitions and promotions,
when you choose to do so.
- To notify you about changes to our service.
We may also use your data, or permit selected third parties to
use your data, to provide you with information about goods and
services which may be of interest to you and we or they may contact
you about these by post, telephone or electronic means.
If you are an existing customer, we will only contact you by
electronic means (e-mail or SMS) with information about goods and
services similar to those which were the subject of a previous sale
to you.
If you are a new customer, and where we permit selected third
parties to use your data, we (or they) will contact you by
electronic means only if you have consented to this.
Your rights
You have the right to ask us not to process your personal data
for marketing purposes. We will usually inform you (before
collecting your data) if we intend to use your data for such
purposes or if we intend to disclose your information to any third
party for such purposes. You can exercise your right to prevent
such processing by writing to Data Controller, IRIS Group Limited,
Riding Court House, Riding Court Road, Datchet SL3 9JT.
Disclosure of your information
We may disclose your personal information to any member of our
group, which means our subsidiaries, our ultimate holding company
and its subsidiaries, as defined in section 736 of the UK Companies
Act 2006.
In the event that we sell or buy any business or assets we may
disclose your personal data to the prospective seller or buyer of
such business or assets.
In the event that substantially all of our assets are acquired
by a third party purchaser, the personal data of our customers will
be one of the transferred assets.
We may disclose your personal information to third parties if we
are under a duty to disclose or share your personal data in order
to comply with any legal obligation, or in order to enforce or
apply our terms of use and other agreements; or to protect our
rights, property, or safety (or that of our customers and others).
This includes exchanging information with other companies and
organisations for the purposes of fraud protection and credit risk
reduction.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will
be posted on this page and, where appropriate, notified to you by
email.