IRIS Important Known Issues
It is important to us that we resolve any problems that are found in the IRIS Accountancy Suite.
If your problem is listed below, we are working hard to resolve these as quickly as possible.
Issues that have been fixed or are due to be fixed in the next release, are identified as such.
For information on the next release dates, click here.
Outstanding Issues
IRIS Business Tax
HMRC Filing Error
An HMRC filing error displays for a user that tries to file a return when a RDEC claim with Box 657 is ticked.
An automatic workaround has been introduced into Business Tax, so when the box is ticked it will not be printed in Box 657.
Workaround advised by HMRC
Do not tick Box 657 when submitting the CT600 return. This is a HMRC filing issue and is expected to be fixed by April.
Multiple Trade Ltd clients not printing super deduction or Full expensing to the CT600
It has been reported that where a limited company has multiple trades and are claiming Super deduction or Full expensing on assets then these values are not mapping to the CT600.
Workaround
It is recommended to alter the asset details and add them as a non-pooled asset and enter a note within Edit | Notes, advising these assets are pooled assets.
This issue is due to be resolved in the next release.
Report Processor Errors
Microsoft identified an issue that affects Windows 10 devices which applied the March 2021 security update released March 9, 2021 and the out-of-band updates released March 15, 2021, and a resolution has been expedited.
Affected devices might receive unexpected results when printing from some apps or to some printers.
Issues might include missing or solid colour graphics, misalignment/formatting issues, or printing of blank pages/labels. More information can be found here.
Workaround
System roll back will fix the issue temporarily.
An out-of-band optional update is now available on the Microsoft Update Catalog for all versions of Windows and on Windows Update for some versions.
Issued resolved in the Autumn service pack release (v23.3.1.45)
CT600N – surrender sub-screen RPD losses b/fwd incorrect calculation
Within the ‘Allocation of RPD Group Relief – Surrendering Company’ screen of the CT600N section, the RPD losses brought forward for the company itself equals the Losses brought forward in the ‘Calculation of RPD Profits and RPDT Payable’ screen.
IRIS System Maintenance
System Maintenace crashing when conducting Bulk Delete of Client Records
System Maintenance crashes while attempting to do a bulk delete of client records in v24.1 of IRIS Accountancy Suite.
We are aiming to fix this issue in the April service pack release (v24.1.1).
Workaround
If you need to delete client records, we recommend deleting them individually via the client browser.
