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IRIS top of the pile in new charity accounting software survey

13 March 2008

The IRIS accounting software offerings (Exchequer, Chorus and Accounts Office) have received excellent ratings from charity users in a newly published independent accounting software survey*. The findings are significant as they form the first in-depth study of accounting software use in the not-for-profit sector.

For the survey, undertaken by leading not-for-profit publication Charity Finance, respondents were asked to rate their accounting software on the following areas: functionality, compatibility with charity accounting requirements, cost, ability to integrate with other systems, reporting, web enablement and ease of use.  Scoring was on the basis of ‘very good’ being equal to 3 points, ‘good’ being equal to 2 points and 0 points being awarded to a system considered ‘poor’.

The IRIS (www.iris.co.uk) accounting packages scored the highest overall satisfaction rating in the mid-range category with a score of 2.33, beating Access, Coda, Kypera, Microsoft, NetSuite, Sage, Pegasus and SAP to the top spot. Across all categories (small, medium and large accounting packages), IRIS received the second highest overall satisfaction rating.

 

As a result of the merger between IRIS and CS Group in June 2007, which brought together a number of specialist solutions designed for voluntary organisations, the newly formed IRIS Group now provides the widest range of products specifically designed for the not-for-profit sector. The Group currently has approximately 3,750 not-for-profit customers and 52 of the top 100 UK charities use IRIS solutions.

 

Ian Ashby, Managing Director of IRIS’ Not for Profit Solutions division, commented on the findings: “We are delighted that IRIS’ commitment to the not-for-profit sector is being recognised. We are now in the unique position of having a full range of systems that have been developed specifically for this sector and following extensive customer consultation, we are working towards providing increased integration between our front office solutions for Fundraising, Donor Management and CRM with our back office accounting applications.

 

“Not-for-profit organisations are increasingly looking for specialist providers in their sector that are able to offer them both choice and security. IRIS does both: it is the largest privately owned software business in the UK with an exceptional reputation for successfully delivering a range of market-leading software solutions to 65,000 organisations – there is no more secure a choice.”

 

Backed by 30 years of experience, the IRIS commitment to the whole customer experience is its trademark and is evidenced by a customer retention rate of 95% across the group, which is recognised as one of the highest in the software industry.

 

 
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