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Product Consultant

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Job Summary

This role is client facing providing a consultative approach to delivering informative training and support on all aspects of the Cascade HR and Payroll software. You must be a good team player but also be able to work on your own initiative building up and maintaining good relationships with our client base. Occasionally you will be required to present or demo at our users groups or as part of the pre sales process.

You must be willing to travel and stay away from home when required, the rest of the time you will be based in our office in Leeds, West Yorkshire.

 

Main Responsibilities

You will be willing and able to travel within the UK with overnight stays on a weekly basis up to 4 nights a week – (Clean Driving Licence)

  • · You will be presentable and confident when meeting new people, and have the ability to build and maintain strong relationships
  • · You will have a history of working in a customer focused environment
  • · You will have good communication skills allowing you to explain clearly how our software works
  • · You will have strong initiative skills, demonstrated in an imaginative approach to creating and delivering training courses, and identifying continuous improvements
  • · You will be able to consult with the customer to clearly understand their requirements and tailor the course accordingly
  • · You will be a self starter with the ability to quickly learn new skills
  • · You will have first class organisational skills

     Key Relationships

    Project Managers

     

    Cascade Customers

     

     Experience

    Experience of processing payroll and dealing with payroll queries desirable

    Advanced Excel desirable

     Competencies

    Microsoft Office (Core products Word, Excel, Outlook, Internet Explorer etc.)

    Customer focused, lively and confident speaking in front of groups of people

    Highly PC literate

    Solid communication and written skills

    A desire to learn 

     

     

     

    Apply here

Closing date:
07 Jul 2017

Location:
Leeds

Salary:
On Application

Reference No.:
2345

Position type:
Permanent

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