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Support Developer

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Job Summary

Cascade HR offer challenging positions to intelligent, hardworking individuals who prefer to work within a close-knit, supportive working environment. Due to an increase in sales to new customers, we are expanding our Support and Development team, creating another role for a Support Developer. This role is key to the successful operation and future growth of Cascade HR and gives the right candidate a real chance to make a difference to this small team.

The role will be challenging and varied but mainly consisting of 3rd line technical support utilising SQL Server 2008 /2012 2014 and ASP/ASP .NET C#

Some interaction with Cascade's customers (although mainly technical support) on the telephone will also be required as part of the daily duties.

Main Responsibilities

The role will be challenging and varied but mainly consisting of 3rd line technical support utilising SQL Server 2008 /2012 2014 and ASP/ASP .NET C#

Key Relationships

•Internal employees

•External clients and customers

•Technical support team

Qualifications

•GCSE Grade c or above in Maths & English

•Highly PC Literate / Familiar with core Microsoft Products (Word/Excel/IE)

Experience

Required Skills:

• ASP .NET with C# to Maintenance Level. A minimum of 12 months experience developing or maintaining ASP.Net applications is required.

• SQL Server 2008/2012/2014. A minimum of 12 months experience using T-SQL including complex query design, stored procedures, views and functions.

• Consistent, calm and logical approach to technical problem solving

• Highly PC Literate / Familiar with core Microsoft Products (Word/Excel/IE)

Desired Experience / qualities:

•Experience working within a technical support role

•Willingness to “chip in” with Service Desk duties from time to time

•Ability to converse with customers of ALL levels and abilities

•Experience in diagnosing software / user based issues

•Strong customer service skills

•Advanced Excel User

Competencies

•Customer handling and problem solving

•Excellent communication skills

•Technical Expertise

Apply here

Closing date:
28 Sep 2016

Location:
Leeds

Salary:
On Application

Reference No.:
2165

Position type:
Permanent

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