Matthew Thompson
2 minutes length
Posted: 28th August 2013

Greenhalgh's Craft Bakery and IRIS, a recipe for success

Greenhalgh’s Craft Bakery recently decided to implement Earnie IQ payroll software from IRIS. We spoke with IT Manager Dean Simpson to find out what led to this move.

Greenhalgh’s Craft Bakery was established as a small family business over 50 years ago. Since then it has expanded to include over 900 employees in 62 shops across the Northwest as well as its main bakery in Bolton.

With such a large employee base and variety of overtime rates, payroll staff were often losing time manually checking data from Time and Attendance software before paying staff. Because of this, a key requirement for Greenhalgh’s was for the information from its Time and Attendance system to populate its payroll software to prevent duplication of effort.

Greenhalgh’s had encountered issues with its previous payroll systems, especially in the run up to year-end. With the imminent roll out of Real Time Information (RTI), the company wanted to ensure its payroll systems would not fail.

Dean Simpson, IT manager at Greenhalgh’s, found that choosing Earnie IQ was easy, commenting: “We had used another Earnie system for our office payroll and had no problems. Combine this with the ease of use and excellent customer support and it was a very easy decision when it came to choosing the software for our bakery and shops.”

“The software is intuitive and easy to use. Even when one of our payroll operators was on holiday, the other operator was able to run the entire payroll seamlessly in their absence. The support received from IRIS Software Group has been fantastic and any queries we have had have been answered in a knowledgeable and timely manner. We previously had some worries regarding year-end and RTI, but with Earnie IQ we’re sure we’ll have no trouble.”

You can read the full case study here.

Earnie IQ is our “best of breed” payroll solution to meet ever changing business requirements. The software is designed to handle even the most complex payrolls with a comprehensive list of features and reports.

Find out more about Earnie IQ