HMRC announce nationwide office closures

By Sam Thomas | 27th January 2016 | 2 min read








HMRC have recently announced the full extent of office closures as part of its ten-year modernisation programme.

According to the government, the ten-year programme will supposedly take HMRC into the future by making it leaner and more efficient. The tax authority plans to reduce the number of offices it has around the UK from 170 to just 13 regional supercentres. These office closures come after the 2014 cull of HMRC’s face-to-face enquiry centres which resulted in an estimated 8,000 job losses.

The first of the 13 centre will open in 2016/17, before the remaining 12 are opened and operational between 2017 and 2021.

HMRC’s CEO, Lin Homer, who revealed she was stepping down in April 2016, had this to say about the changes:

“HMRC has too many expensive, isolated and outdated offices. This makes it difficult for us to collaborate, modernise our ways of working, and make the changes we need to transform our service to customers and clamp down further on the minority who try to cheat the system.

“The new regional centres will bring our staff together in more modern and cost-effective buildings in areas with lower rents. They will also make a big contribution to the cities where they are based, providing high-quality, skilled jobs and supporting the Government’s commitment for a national recovery that benefits all parts of the UK.”

This modernisation programme is not something new within the government, and we’re recently seen various projects and legislation passed which look ahead to the future. The workplace pension reform which came into effect in October 2012 with auto enrolment was designed to ensure that people are putting money away for their retirement. Additionally, recent court cases involving holiday pay may also change the way amounts are worked out in the future.

IRIS payroll software is designed in a way that we can regularly update it to fit in line with new legislation to help ensure that our users are compliant with the new rulings.

There are over 500,000 businesses staging for auto enrolment in 2016 alone, if your business is one of them and you need an auto enrolment solution to help your business look ahead to the future, why not read one of our helpful guides or join a free webinar session?

HMRC's new regional offices will be located in the following cities:



Region Served






Liverpool & Manchester





London Croyden & London Stretford

North East

North West

Yorkshire and Humberside

East Midlands

West Midlands

South West

London, South East, & East England




Eastern Scotland

Western Scotland

Northern Ireland


All Northern Ireland



All Wales