Gardners are a leading practice of chartered accountants, with a wide client base ranging from sole traders to public limited companies and from business start-ups to business mergers. Based in Holywell in North Wales, Gardners serve clients throughout the country, with the majority being in the north of Wales and the north west of England.
The problem with paper
Director Melanie Langton-Davies explains why electronic document management became an increasingly attractive alternative to using paper based process, “As in any practice, storing and managing paper-based files had begun to create significant problems. We archived older documents off-site in a remote location and retrieving a file could mean a delay of up to 24 hours. At the same time, storing current correspondence and documents in the office was consuming more and more space.” IRIS World 2010 proved the turning point: “We’re long-time users of IRIS software and attend the annual IRIS World event to see what’s new to further increase our efficiency. A demonstration of IRIS Docs confirmed that the time was right to take a closer look at what it could do for our practice.”