Iris helpline was quick, and the operative friendly, patient and helpful, resolving my software issue quickly. Very happy with my experience. She restored my faith in Iris as a company.

I would like to say a huge thank you to Dapinder Hunjan for her wonderful support with IRIS Elements. She helped me fix a software issue that had been very stressful and time-consuming. Dapinder was very patient, explained everything in plain language, and guided me step by step without making me feel rushed. She really took the time to understand the problem and made sure everything was working properly before finishing the call. After a long process, she quickly spotted the mistake and resolved it for me. I really appreciate her kindness, patience, and professionalism. Thank you so much, Dapinder — you are amazing.

My query was sorted clearly and quickly

Very understanding, no messing service. Thanks

Ben is always quick and helpful. I’m sure you know that he’s one of your most valuable assets, given how quickly and efficiently he responds.

Good explanation of IRIS Tax

Moving over from Taxfiler to Iris Elements is the best thing, I find Iris Elements, much better to communicate with, and the staff are extremely helpful and supportive. Any help I have need, I have been met with a curtious response and much appreciated advice, they have been clear and coherent, and explain things easily to me. Thank you.

I want to say a big thanks Ganesh who really helped me so kindly and encouraged me to not give up on iris element and guided me through which really helped me a lot. Also Patrick yesterday was very kind. This morning the team from Chennai called mem back and I spoke to Kavi. Kavi was a great professional and was so kind and helpful. I am so grateful to Kavi for all the help she realised I was struggling a bit and did remote access and resolved the issue. Honestly Kavi was amazing and so was her Colleague Ganesh as well. I can't thank them enough. I highly recommend the above team in chennai. They are kind caring and true professional.

Himadri Paul was excellent - phoned at the exact time promised and resolved my issue knowledgably and with care. 10/10 for professional service - I wish all customer service agents were this good.

Ganesh Raju helped a huge amount and resolved my issue very quickly. Thanks!!!