Dapinder was exceptional and a pleasure throughout the process. She did everything possible to find a solution to the issue and if honest I experienced one if not my best experiences working through a problem with technical support.
I had a tricky question that was dealt with quickly and efficiently
The customer service lady was efficient and provided a solution pretty quickly
The one person who went above and beyond was Lisa Wilson in cutomer relations. The most helpful, conscientious and patient young lady. We have had an ongoing issue going back to May last year when we changed from PAYEMASTER to Staffology, right from the start she was at hand and stayed as our point of contact to the end. Thankfully everything is now resolved
She was excellent, precise and answered my question. We got cut off at the end but then telephoned me to make sure I was satisfied.
Very helpful, understood the problem and sorted it out. What more can I ask?
Good outcome !
Excellent Service from the Business Tax Team
Asked a question and received a prompt reply regarding MTD for ITSA
I would like to single out Mara for fantastic customer servce. She kept me informed all the way with a particular issue, once resolved she called me. She is a pleasure to deal with and a great example of how customer service should be