My query was resolved by competent staff

He sorted my problem out

Mohammed told me how to check if the FPS had gone through. When it didn't work the 2nd time he checked if there was a problem with HMRC gateway and informed me it was down until later that day for maintenance

very helpful

I had the benefit of dealing of your advisor , Dapinder Hunjan who was both very prompt with his replies and made them easy to follow. And was willing to help as much as I needed

Thinking I had a big problem, the gentleman I spoke with was very knowledgeable and reassured me the issue was easy to rectify. He explained fully what needed to be done, he listened to my questions and gave precise answers that put me at ease to work through the problem. I have now corrected the issue. Thank you for a great service and great advice.

An excellent service very helpful and polite and most important sorted out the problem. Thank you Subash Case number 00746519

Such a kind and patient lady

Clear and efficient resolution to the problem

Clear instructions and a pleasure to deal with