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Windows Update Issue

On the 8th January 2019, Microsoft published several updates across various Windows versions which have affected the normal operation of several of our payroll products.

The affected products are:

• IRIS PAYE-Master
• IRIS Payroll Business
• IRIS Bureau Payroll
• IRIS Payroll Professional
• Earnie

For further details on the errors caused, please visit www.iris.co.uk/windows

Update 22nd Jan 2019

Updates for EarnieIRIS Payroll Professional, IRIS Bureau Payroll & IRIS Payroll Business are now available to correct these Issues.

Please visit www.iris.co.uk/update for our software downloads.

Update 31st Jan 2019

PAYE-Master: We have a solution to the issues caused by the recent Windows Updates please click here for further information


View all KnowledgeBase (2287 articles)
12007 01 Jan 2019IRIS Payroll Business, IRIS Bureau Payroll View
12112 01 Jan 2019IRIS GP Payroll View
12169 18 Dec 2018IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, Earnie IQ View
12064 18 Dec 2018IRIS Payroll Business, IRIS Bureau Payroll View
IAS-12921 15 Dec 2018IRIS OpenSpace View
12191 11 Dec 2018IRIS Payroll Business, IRIS Bureau Payroll View
11659 03 Dec 2018IRIS Payroll Professional, Earnie View
11693 03 Dec 2018IRIS GP Accounts View
8336 03 Dec 2018IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, Earnie IQ View
11880 03 Dec 2018IRIS Bureau Payroll, IRIS Payroll Busine View
12190 28 Nov 2018IRIS Payroll Professional, Earnie View
11695 27 Nov 2018IRIS GP Accounts View
11943 20 Nov 2018IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, Earnie IQ View
12188 13 Nov 2018IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, Earnie IQ,IRIS AE Suite, IRIS OpenEnrol, IRIS OpenPayslips View
11640 13 Nov 2018Earnie, IRIS Payroll Professional View
KBA-03653 12 Nov 2018PTP View
KBA-03652 07 Nov 2018PTP View
KBA-03651 06 Nov 2018PTP Tax Platform View
12189 01 Nov 2018IRIS Payroll Professional, Earnie, Earnie IQ View
12187 01 Nov 2018IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, Earnie IQ View
KBA-03650 30 Oct 2018PTP Tax Platform View
KBA-03649 29 Oct 2018PTP Corporation Tax View
12179 24 Oct 2018IRIS Payroll Professional; Earnie View
12183 24 Oct 2018IRIS Payroll Professional, Earnie View
KBA-03648 18 Oct 2018PTP PC Share Register View
KBA-03647 15 Oct 2018PTP Tax Platform View
KBA-03645 12 Oct 2018PTP Tax Platform View
IAS-12907 10 Oct 2018IRIS Personal Tax View
IAS-12908 10 Oct 2018IRIS Personal Tax View
IAS-12909 10 Oct 2018IRIS Personal Tax View
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