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Is Database='IRIS' on Server='ComputerIRISPRACTICE ' already in use?

Article ID
ias-11892
Article Name
Is Database='IRIS' on Server='ComputerIRISPRACTICE ' already in use?
Created Date
21st April 2015
Product
Problem
During the IRIS Upgrade Scan #1 you may get an error that statesIs Database='IRIS' on Server='ComputerIRISPRACTICE ' already in use?
Resolution

This usually indicates that the IRIS program may be open in the background.
  • Make sure the Main Menu is not open.
  • Make sure you have any active windows closed i.e. Accounts Production, Business Tax, Automail.
  • If all windows are closed, select CTRL – ALT – DELETE and choose Start Task Manager taskmanager
  • Select the Processes Tab and scroll down to the processes beginning with the letter “I” and make sure to
  • close IrisPortalMenu.exe, iwinaprd.exe or iwinptax.exe or any other ‘iwinxxx.exe tasks.
  • Restart the PC and retry the update.
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