Is Database='IRIS' on Server='ComputerIRISPRACTICE ' already in use?

Article ID

ias-11892

Article Name

Is Database='IRIS' on Server='ComputerIRISPRACTICE ' already in use?

Created Date

21st April 2015

Product

Problem

During the IRIS Upgrade Scan #1 you may get an error that statesIs Database='IRIS' on Server='ComputerIRISPRACTICE ' already in use?

Resolution

This usually indicates that the IRIS program may be open in the background.

Make sure the Main Menu is not open.

Make sure you have any active windows closed i.e. Accounts Production, Business Tax, Automail.

If all windows are closed, select CTRL – ALT – DELETE and choose Start Task Manager

Select the Processes Tab and scroll down to the processes beginning with the letter “I” and make sure to

close IrisPortalMenu.exe, iwinaprd.exe or iwinptax.exe or any other ‘iwinxxx.exe tasks.

Restart the PC and retry the update.