IRIS Startup Failure - SQL Server Does Not Exist or Access Denied

Article ID
ias-9126
Article Name
IRIS Startup Failure - SQL Server Does Not Exist or Access Denied
Created Date
3rd September 2010
Product
Problem
It has been identified that when trying to access IRIS using a network version the user may encounter the following error: SQL Server Does Not Exist Or Access Denied; 0x80004005 The problem is usually caused by an improperly configured SQL server or the firewall on the server.
Resolution
This is normally caused by any or a combination of the following
  • The SQL Server Network Protocols
  • The SQL Server being set to (local) on a network version
  • The Windows Firewall blocking access
  • The SQL Server Browser not running A detailed guide can be found in the IRIS Help Centre, here

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