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KBA-03645: PTP TP - Error code 5 invalid procedure call or argument when printing or preparing FBI files

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Article ID KBA-03645
Article Name PTP TP - Error code 5 invalid procedure call or argument when printing or preparing FBI files
Created Date 12 Oct 2018 12:33:56
Product PTP Tax Platform
Codes: GGLPTPTAXPL
Problem

Since updating to version 18.3516 the following error occurs when printing or preparing FBI files:


Exe = I2018
Version = 18.3156-0
Form = TAX.BAS
Proc = Decrypt
Error Line = 22260
Error Code = 5
Message: Invalid procedure call or argument

Resolution

This error is occurring if the HMRC password entered via the Spanner icon > FBI tab exceeds 10 characters. 


The software needs to be updated to version 18.316 or above:


https://www.iris.co.uk/support/ptp-software-support/download-software-2/downloads/.

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