Error 4065 invalid content found in element AccountNumber

Article ID

ias-12056

Article Name

Error 4065 invalid content found in element AccountNumber

Created Date

13th October 2015

Product

IRIS Personal Tax

Problem

The clients Electronic Tax return is being rejected with following error: "Error 4065 in /hd:GovTalkMessage[1]/hd:Body[1]/MRT:IRenvelope[1]/MTR Invalid content found in element 'AccountNumber'".

Resolution

This message indicates that there is a problem with the bank account number in the repayment claim; this can be amended as follows: 1. Log on to IRIS Personal Tax and select the client. 2. Click on the Relief’s tab, click Miscellaneous. 3. Click on Repayment Claim and edit the details of the bank account number so it is 8 digits only. Note: – Once this alteration has been made, the Electronic Tax return must be reprinted before it can be retransmitted.