Validation message in National Insurance number, error 4065
Article ID
ias-12060
Article Name
Validation message in National Insurance number, error 4065
Created Date
13th October 2015
Product
IRIS Personal Tax
Problem
When printing the clients Electronic Tax return the following validation errors can be generated: "Error 4065 in /hd:GovTalkMessage[1]/hd:Body[1]/MRT:IRenvelope[1]/MTR Invalid content found in element 'NationalInsuranceNumber'". "https://www.govtalk.gov.uk/taxation/SA/SA100/07-08/1:NationalInsuranceNumber' element is invalid - The value 'XXXXXXXXX' is invalid according to its datatype 'String' - The Pattern constraint failed".
Resolution
This message indicates that there is a problem with the clients National Insurance number, this can be amended as follows:
1. Log on to IRIS Personal Tax and select the client.
2. From the Client menu, click View.
3. Click on the Tax tab and enter the correct National Insurance number.
4. Reprint the Electronic Tax Return and retransmit.
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