Error 4083 and 4065 in element LocalAuthorityName

Article ID

ias-12066

Article Name

Error 4083 and 4065 in element LocalAuthorityName

Created Date

13th October 2015

Product

IRIS Personal Tax

Problem

The clients Electronic Tax Return has been rejected with the following error messages: Error 4083 in /hd:GovTalkMessage[1]/hd:Body[1]/MTR:IRenvelope[1]/MTR Value 'buckinghamshire county council offices' is too large. Error 4065 in /hd:GovTalkMessage[1]/hd:Body[1]/MTR:IRenvelope[1]/MTR Invalid content found at element 'LocalAuthorityName'.

Resolution

This message indicates that the client is registered as blind and that the name of the local authority which in this example is buckinghamshire county council offices is too long to fit within the space provided on page TR4, box 12, the limit is 28 characters including spaces. Users are required to: 1. Log on to IRIS Personal Tax and select the relevant client. 2. From the Relief’s tab, select Allowances. 3. Select Blind Persons Relief and amend the name of the local authority. This information can be replaced with the phrase ‘see additional information’, then a full disclosure can be entered into the additional information section. Users are required to: 1. From the Reliefs tab, select Miscellaneous, Additional Information.