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Marriage Allowance Status Section Greyed Out

Article ID
ias-12895
Article Name
Marriage Allowance Status Section Greyed Out
Created Date
26th September 2018
Product
IRIS Personal Tax
Problem
Customers may find that the box in which you select whether your client is a transferor or recipient, at the bottom of the 'Married Couple - Allocation and Transfer' window is greyed out. This may happen if it is automatically set to HMRC value.
Resolution
This may occur when the HMRC retrieval function is switched on as IRIS will automatically populate this section from the data retrieved from HMRC. If you would like to enter a manual value then please do the following. 1. Go to the setup tab at the top of Personal Tax | Retrieve HMRC Data Practice Options 2. Untick the Marriage Allowance box 3. Press OK When you go back into the ‘Married Couple – Allocation and Transfer’ window you will find this section will not be greyed out. The user can now select a status.

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