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PTP TR - exception error when accessing the Dividend backing schedule

Article ID
kba-03659
Article Name
PTP TR - exception error when accessing the Dividend backing schedule
Created Date
1st August 2019
Product
Problem
When attempting to access the Dividend backing schedule e.g. from boxes 4 or 5 on page TR3, an exception error appears and the screen does not open.
Resolution

This will be addressed in the next release but in the meantime the Tax Support team will be able to assist with a data fix behind the scenes.  The contact number is 0344 815 5530 and the email address is ptpsupport@iris.co.uk.

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