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PTP TR - Error 3265 when navigating to a different page of the tax return

Article ID
kba-03685
Article Name
PTP TR - Error 3265 when navigating to a different page of the tax return
Created Date
20th September 2019
Product
Problem
When trying to move to a different page of the SA100 tax return the following message appears:
Resolution

Exe – I2019
Version = 19.2148-0
Form = Tax.BAS
Proc = GetSBADetailsfromCam
Error Line = 21604
Error Code = 3265
Message = Item not found in this collection

1.  View the return and view the Self Employment pages
2.  Go to the Capital Allowances tab and click the Capital Allowances button
3.  Highlight the most recent period and press Select to open the Capital Allowances module
4.  Close out of these screens and you should now be able to access page TR3 and the rest of the return

This issue is scheduled to be fixed in the November service pack.

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