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PTP TR - Print Tax Calculation is greyed out for prior years

Article ID
kba-03690
Article Name
PTP TR - Print Tax Calculation is greyed out for prior years
Created Date
21st October 2019
Product
Problem
The Print Tax Calculation button is greyed out for a 2018 return, or the Print This Summary button for 2017 or earlier.
Resolution

This functionality has become disabled as a result of entering a Partnership and/or Trust licence.  The workaround is to re-enter the current licence for the Individual Tax Return module.  This will unlock all the prior years. This issue is currently scheduled to be fixed in the November service pack.

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