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PTP TP/AP - import of static info from TP into AP not working

Article ID
kba-03694
Article Name
PTP TP/AP - import of static info from TP into AP not working
Created Date
29th November 2019
Product
Problem
Errors are being generated when importing static data from a csv file into PTP Accounts Production, where the csv file has been created in PTP Tax Platform.
Resolution

This is a formatting issue with the file being created in PTP Tax Platform.  This issue is scheduled to be fixed in the April 2020 release but the workaround in the meantime is to manually add the client into PTP Accounts Production.

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