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PTP TR - Error code 3163 if too many characters are entered in box 24 on page TR8

Article ID
kba-03730
Article Name
PTP TR - Error code 3163 if too many characters are entered in box 24 on page TR8
Created Date
2nd April 2020
Product
Problem
Box 24 on page TR8 for 'Enter the name of the person you have signed for' should be restricted to 28 characters but the software permits more. This leads to error code 3163 with error message 'The field is too small to accept the amount of data you attempted to add. Try inserting or pasting less data.'
Resolution

Restrict data entry in this box to a maximum of 28 characters.  This will be automatically restricted in the next release.

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