PTP TR - POA reduction showing as nil if claiming FTCR on employment income

Article ID

kba-03750

Article Name

PTP TR - POA reduction showing as nil if claiming FTCR on employment income

Created Date

24th September 2020

Product

Problem

On page TC1 there is a facility to reduce the Payments on Account for the following year by selecting box 10 and entering the revised amount in box 11. The software is overwriting the revised amount with a zero if FTCR is being claimed on Employment income on page F6 of the Foreign supplementary pages.

Resolution

This issue was fixed in version 20.3145-0 or later. 

As a workaround an SA303 could be printed and posted via the SA303 button in the Print Tax Return screen or, alternatively, the request could be processed directly on the Government Gateway.