PTP TP/CT - 1046 rejection if new password has been selected with certain characters
- Article ID
- kba-03751
- Article Name
- PTP TP/CT - 1046 rejection if new password has been selected with certain characters
- Created Date
- 24th September 2020
- Product
- Problem
- HMRC have improved the strength of the Government Gateway passwords they permit. However, if these passwords are entered into the Spanner icon > FBI tab in order to file online, it is possible a 1046 rejection may be experienced if the software is unable to handle some of the characters such as the # symbol.
- Resolution
-
This issue will be fixed in the Autumn service pack. The workaround in the meantime is to set an HMRC password without any of the following characters:
!$%^*-+=[/\]{|}#~:;<?>_¡¢£¤¥¦§¨©ª«¬®¯°±²³£’`‘•€<>´µ¶·¸¹º»¼½¾¿ÀÁÂÃÄÅÆÇÈÉÊËÌÍÎÏÐÑÒÓÔÕÖרÙÚÛÜÝÞßàáâãäåæçèéêëìíîïðñòóôõö÷øùúûüýþÿ
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