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PTP TP - Software not accepting 2021 dates for date clients signed returns

Article ID
kba-03767
Article Name
PTP TP - Software not accepting 2021 dates for date clients signed returns
Created Date
3rd January 2021
Product
Problem
During the FBI process, when entering the date a client signed a return, the software is not accepting any dates after 31/12/2020.
Resolution

This is under investigation by the Development team but the workaround is to leave the date blank and click Update Client.  The software auto populates the date with today’s date and allows the submission to proceed.  Please note this date is not reported to HMRC and is recorded internally in PTP only.

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