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PTP TP - Please update this workstation to the latest version of Tax Platform after updating to 20.3150-0

Article ID
kba-03769
Article Name
PTP TP - Please update this workstation to the latest version of Tax Platform after updating to 20.3150-0
Created Date
11th January 2021
Product
Problem
After updating PTP Tax Platform a message appears when opening the software saying Please update this workstation to the latest version of Tax Platform. After clicking OK, nothing happens.
Resolution

The workaround is to run the Version Reset Tool from https://www.iris.co.uk/support/ptp-software-support/prerequisite-downloads/.

1. Tick the boxes for Platform and CT Returns
2. Select 2020 from the dropdown list
3. Press Update Version

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