PTP TP - Please update this workstation to the latest version of Tax Platform after updating to 20.3150-0
- Article ID
- kba-03769
- Article Name
- PTP TP - Please update this workstation to the latest version of Tax Platform after updating to 20.3150-0
- Created Date
- 11th January 2021
- Product
- Problem
- After updating PTP Tax Platform a message appears when opening the software saying Please update this workstation to the latest version of Tax Platform. After clicking OK, nothing happens.
- Resolution
-
The workaround is to run the Version Reset Tool from https://www.iris.co.uk/support/ptp-software-support/prerequisite-downloads/.
1. Tick the boxes for Platform and CT Returns
2. Select 2020 from the dropdown list
3. Press Update Version
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