PTP TRU - Declaration in boxes 22.2 and 22.3 not printing

Article ID

kba-03786

Article Name

Created Date

12th April 2021

Product

Problem

Boxes 22.2 and 22.3 in the Declaration section on page 12 are not printing even though they have been completed on screen.

Resolution

The electronic copy of the return which is submitted to HMRC does contain the information in these fields, so it is a display issue affecting the printed copy only.

This issue was corrected in the Spring service pack, version 21.1.378 or higher. The latest release may be found here https://www.iris.co.uk/support/ptp-software-support/downloads/.

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