PTP TR - Date of new address not printing in box 2 on page TR1

Article ID

kba-03791

Article Name

PTP TR - Date of new address not printing in box 2 on page TR1

Created Date

4th August 2021

Product

Problem

A date has been entered in box 2 on page TR1 to indicate that the client has changed address during the tax year but the date is not appearing on the printed tax return. It is also true that the details of the new address are not being included in the electronic submission to HMRC. The problem occurs if Address line 1 is the only line of the address completed in the Client Main Details screen.

Resolution

A workaround would be to complete Address line 2 if possible, perhaps entering additional information such as a district or area.  Otherwise this issue will be corrected in the Autumn release.