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PTP VF - HttpStatus:Bad Request error when retrieving obligations

Article ID
kba-03803
Article Name
PTP VF - HttpStatus:Bad Request error when retrieving obligations
Created Date
8th December 2021
Product
Problem
Since updating to version 21.4 the following error occurs when retrieving client obligations:
Resolution
followed by:

This error will occur when first selecting the client and also if clicking the Refresh button.  The workaround is to retrieve the data by doing the following:

1. Select the Client menu
2. Select the Retrieve option
3. Enter the Date registered for MTD for VAT
4. Enter the Date Range where the end date is the end date of the period required and the start date is the beginning of the year leading up to the end date e.g. if the end date is 31/10/2021 the start date would be 01/11/2020

This will be corrected in the next release.

Thank you for your feedback.

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