TR - Error 380 when accessing page AI4 of the Additional Information pages
- Article ID
- kba-03810
- Article Name
- TR - Error 380 when accessing page AI4 of the Additional Information pages
- Created Date
- 11th April 2022
- Product
- Problem
- When selecting to view page AI4 of the Additional Information pages error code 380 Invalid Property Value appears and it is not possible to access the page.
- Resolution
-
This issue is affecting certain screens. The workaround is to lower the screen resolution temporarily in order to make the required data entry, then revert to the original setting. To amend it, type screen resolution in the search box at the bottom left of the screen, Windows will suggest the relevant app to amend the system settings. A more permanent resolution will be implemented in a future release.
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