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IRIS Earnie IQ Knowledge Base

198 articles

11116

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Leavers not showing on FPS

If the employee is unpaid but marked as a leaver (ie. Last pay was in previous tax year) they will…

11805

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, , IRIS GP Accounts

End of Support for Windows XP

In April 2014 Microsoft officially ended their support of Windows XP. Since this time IRIS have continued to test on…

12055

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Where do I send my AE pension files?

Once your payroll software has created the files you will need to send them to the pension provider. This process…

11995

IRIS Earnie IQ

Error Number: 11 Description: Division by zero

This error occurs when Earnie IQ is trying to calculate AE pension contributions for an employee that is receiving zero…

11968

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Correcting Statutory payment recovery/compensation & CIS deductions suffered for a previous tax year

HMRC will still accept EPS (Employer Payment Summary) submissions for previous tax years. You can send a previous year EPS…

11911

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser

JavaScript required to access HMRC Online services

To ensure that you are still able to log in to you HMRC online account please make sure you have…

11844

IRIS Earnie IQ

Council Tax AEO calculation not correct

If you have a Pension setup you must make sure that the Report Group is set correctly, otherwise, there is…

11162

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Correcting Errors Under RTI - Employee personal information

Correcting errors in employee's personal information If you have made a mistake on an FPS related to an employee's personal…

11798

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Default browser not found / Default browser could not be detected

This error is caused when your default browser settings are incomplete. Go to "Control Panel" > "Internet Options" Open the…

11762

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

When are pension payments due to be paid to the pension provider? Auto Enrolment FAQs

You must agree on the due dates for paying contributions to the scheme with your trustee or provider and pay…