Knowledge Base Articles

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IRIS GP Payroll Knowledge Base

253 articles

12256

A successful Full Payment Submission has already been sent

We are currently investigating an issue in GP Payroll v2021.800.2 where users are being prompted that a successful FPS has already been sent for the…

12226

IRIS GP Payroll: Guides for Furloughed Employees

Furlough Extension Update 31st May 2021 Further update on the furlough scheme COVID-19 – Furlough Job Retention Scheme Changes and Important Dates Update 6th Nov…

12247

GP Payroll: Update stops at the ‘Searching for the installation step

User may find that the update process just appears to stop, or it may generate the error: 'reinstall.exe has encountered a problem and needs to…

12246

GP Payroll: How to process a bonus payment with an employees normal pay.

In the “Payroll Calculations” screen double click into “Extra Payments” On the “Extra Payments” window enter the bonus value in the Amount field, In "Text that will appear…

12232

Software Security Standards Update

What is Transport Layer Security (TLS)? TLS is a protocol that provides end-to-end communications security over networks and is widely used for internet communications and…

12245

GP Payroll Error: 5; Invalid argument or procedure call when calculating payroll or changing employee pension details in 2021/22

To correct this error please download the following file: SystemPensionBands.dat Once you have download the file, copy it into your GP Payroll installtion folder, this…

12243

Overview of changes for 2021/22 tax year

Click here for a printable version of this information Please see www.iris.co.uk/PAYElegislation for fact cards and pension details. Off Payroll Working The legislation for Off-Payroll…

12221

Coronavirus (COVID-19) & Paying Employees

Furlough Extension Update 6th Nov 2020 The government has now announced the furlough scheme will be extended until the end of March 2021 Update 3rd…

11634

Submission error 3001 sending RTI returns

This is a generic message generated by HMRC indicating ONLY that the submission has been rejected. These types of errors usually occur when a field…

11815

Setting up attachment of earnings (AEO) for an employee

In the employee details, click on "Pay Details" From here click on "Attachment Orders" Click the "Add" button: From the drop-down menu select the type…