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IRIS Earnie IQ Knowledge Base

198 articles

11763

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

How long can we withhold pension payments to the pension agency for?

The regulations allow for any contributions deducted in the three month period starting from the start date of active membership…

11771

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Can OpenEnrol be switched on retrospectively?

Yes.  If automatic enrolment communications have already been sent to your employees you should configure automatic enrolment in the payroll…

11750

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

How long can I postpone an employee for?

How long can I postpone an employee? You can postpone an employee for up to 3 calendar months. Can I…

11644

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Getting started with IRIS OpenEnrol

Register a company or administrator account here: www.irisopenpayslips.co.uk PLEASE NOTE: Each email used for OpenEnrol must be unique. Once used…

11681

IRIS OpenPayslips, IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

OpenEnrol Error - E102 - not a valid Open Enrol Account

This is likely due to either incorrect  login details (linking to an old unused account) saved in payroll OR the…

11540

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Wrong guides in the software

All of the support guides are now stored on our website as part of our online document library. The problem is…

11514

IRIS Earnie IQ

Earnie IQ installation Guide

For assistance installing Earnie IQ refer to the following guide: Click Here

11044

IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Gateway Error 7802 - You have not been invited to submit this submission type

This error occurs because HMRC are not expecting RTI submissions for the PAYE scheme. This could be because the HMRC…