IRIS OpenPayslips Knowledge Base

27 articles


IRIS Payroll Business, IRIS Bureau Payroll, Earnie, IRIS Earnie IQ, IRIS Payroll Professional, IRIS GP Payroll, IRIS PAYE-Master, IRIS OpenPayslips

Error 5 - Publishing to IRIS OpenPayslips

This error occurs when the user doesn't have sufficient access/permissions to run the process "EPayslipConsole.exe". EPayslipConsole.exe is the process that drives the publish to OpenPayslips…


IRIS OpenPayslips

Published payslips are filled with x's and 9's

This occurs if you try to publish the "Dot matrix" payslips format. Choose a different style of payslip to use from the report library/report manager.


IRIS OpenPayslips, IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie

Payslips published to OpenPayslips appear backwards (mirrored)

This is caused by a conflict with Crystal Decisions, a third party piece of software we use when producing reports. To correct this problem you…


IRIS GP Payroll, IRIS OpenPayslips

Unable to publish communications - You need to install the latest version before using this feature

If you check for a newer version of the software and one is available, you should update as soon as is possible. Otherwise, if you…


Earnie, IRIS Payroll Professional, IRIS OpenPayslips

How to publish P60's using OpenPayslips

These instruction apply to both IRIS Payroll Professional and Earnie. Install the report from the library. Go to "Reports" > "Library Selection" > "Miscellaneous" Find…


IRIS OpenPayslips, IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

OpenEnrol Error - E102 - not a valid Open Enrol Account

This is likely due to either incorrect  login details (linking to an old unused account) saved in payroll OR the account isn't activated. Have you…


IRIS OpenPayslips

Employee email address is already in use/registered and unable to publish payslip

Unfortunately, the employee has registered their email address as an employer rather than an employee. Either replace the email address with another one for that…