Knowledge Base Articles

12234

CJRS file format change. Employers must now include if an employee has returned from statutory leave before being put on furlough if submitting a claim for 100 employees or more

If you’re claiming on or after 1 July 2020 for 100 or more employees, the template used for submitting a claim has been updated. Employers…

11814

Processing student loan deductions.

Starting Student Loan Deductions To enable student loans deductions you need to set the student loan option to "Yes" within the employee details screen: GP…

11936

How to publish payslips, P60’s and pension communications

For general guidance creating an OpenPayslips/AE Suite account click here. How to publish payslips Once you have calculated the payroll go to "Print Output" >…

11675

Re activating a company that has “Ceased Trading”

The guidance on this from gov.uk states: "If you start employing anyone in the same or next tax year, you should reopen your PAYE scheme…

11871

Correcting Employee PAYE totals for a previous tax year

If you are correcting PAYE totals for an employee in tax year 2017/18 or earlier, you must still use an EYU Before beginning, a few…

11829

Common installation / update problems

Installation Guides For guides on installing, updating or moving payroll please click here. Contents We have found a problem with the installation file. Do you…

12233

[DEMINIMISSTATEAID] must be present if [EMPLOYEMENTALLOWANCEINDICATOR] equals ‘yes’

This error occurs because your company data has an invalid combination of De minimis state aid and Employment allowance. Most commonly we see this error…

12158

HMRC URL for RTI & CIS Submissions

The address used for RTI and CIS submissions is: https://transaction-engine.tax.service.gov.uk Specifically, in IRIS software we communicate to the addresses: https://transaction-engine.tax.service.gov.uk/poll https://transaction-engine.tax.service.gov.uk/submission These addresses should be whitelisted/excluded…

12215

Coronavirus: Changes to Sick pay as a result of Covid-19

Contents What does this mean?How do I handle this in my payroll software?Recovery of Covid-19 related SSP What does this mean? Here we will assume…

12102

How do I calculate contributions? AE FAQs

The pension contribution is calculated as a percentage of earnings between the qualifying earnings lower threshold and the qualifying earnings upper threshold. The earnings used…

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