Knowledge Base Articles

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IRIS GP Accounts Knowledge Base

56 articles

11154

The Open Exeter Import

The Open Exeter Direct facility, using 'web services' technology considerably simplifies this process, without any need to use Internet Explorer. The Open Exeter facility currently…

11985

DBISAM Engine Error # 9729 Duplicate Key found in the index

This error usually occurs if the GP Accounts hasn’t been closed down correctly, for example after a PC has crashed. To correct the error: • Make sure…

11694

Networked workstations no longer linked

The reason for this is possibly down to the data paths no longer pointing to the same location. This could have been caused by updating…

11700

DBISAM Engine Error #9217 Error reading from the table or backup file “Cashbook” / DBISAM Engine Error #8961 Header information corrupt in table “Master”

This error can occur when GP Accounts hasn't been shut down correctly. To rectify you will need to run a repair of the database: Make…

11153

How to enable bank reconciliation

 Go to Cashbook > Grid Setting > other settings. In the list make sure Bank Date Style Reconciliation is ticked.

11152

IRIS GP Accounts Package – How to add a new user

  This is for IRIS GP Accounts Package users only If you need to add new users under 'IRIS Accountancy' then read this KB Go…

12144

HMRC Service: PAYE Online for employers

Most new employers get a login when they register as an employer online. If you don’t have a login because you registered in a different way you’ll…

11866

DBISAM Engine error 9127

Caused by database corruption, usually seen when the data is kept on a shared drive and one of the PC’s crash or it doesn’t shut down…

11026

Opening Open Exeter Import Screen Error: “Interface Not Supported”

Close GP Accounts Open the command prompt on the PC:  Press the Windows Key + X on your keyboard and select the option "Command Prompt…

12133

DBISAM Error 11010

First:  Make sure you have the latest backup available. To rename HOME folder (which removes the damaged data) and then restore the latest backup: From…