Knowledge Base Articles

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2967 articles

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How to Install PTP Accounts Production

1. Download PTP Accounts Production install from here 2. Once downloaded, run the installer file to begin the installer wizard.…

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IAS - Company Secretarial - CS01- Do I need to enter my printed name?

This box has replaced the signature box which was used for a physical signature if printing and paper filing the…

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IAS - Company Secretarial - AD01- Appropriate address declaration has not been selected.

There is a known defect in v23.4.0.366 whereby if you add a new address in Client View | Address tab…

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IAS - Company Secretarial - AD01 - Changed address tick box greyed out.

When changing the registered office address you may see the confirmation box greyed out as shown in the example below:…

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IRIS Accountancy Suite

IAS- Company Secretarial - CS01 – Where to add the Registered Email Address to comply with the Economic Crime and Corporate Transparency Act (ECCTA)

To comply with the ECCTA, a Registered Email Address is required for all CS01’s with a logged date on or…

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IRIS Business Tax

Business Tax- 3001 9043 Entry must agree result of Marginal Starting rate etc (Associated Comp)

3001 9043 is a HMRC restriction linked to your Associated Companies entry . 1.Load the client in BT and the…

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IRIS VAT Filer

VAT Filer/ Personal Tax- SCRIPT ERROR, Line 37/25 Char: 5 Unable to get property signature of undefined/null ref

This is a known random IRIS/HMRC issue, it should not block work or creation of reports, please follow the steps…

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IAS Time & Fees - Incorrect charge rate on Timesheet posting when posting to different work types.

It has been reported in v23.3 that when posting to different work types, the charge rates are not behaving as…

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IAS Time & Fees - Charge rate reverts to default when closing and re-opening time sheets.

In version 23.4 of IRIS Accountancy Suite it has been identified that if the charge rate on a posting in…

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Business Tax- Unsuitable Client, the client XXXX is not registered for Accounts Production etc

When trying to load a client in BT. If it only happens for a specific client OR you get others…