Before installing IRIS Software, please ensure that the systems you are using meet or exceed the minimum platform, hardware and software requirements detailed below.
|Standalone, Client or P2P Server||32-bit or 64-bit versions of:|
Windows 7: Professional, Ultimate or Enterprise Edition (Service Pack 1)
Windows Basic, Professional or Enterprise Edition
Windows 10: Professional or Enterprise Edition
|Server||32-bit or 64-bit versions of:|
Windows Server 2008: Standard, Enterprise, or Datacenter Edition (Service Pack 2)
Windows Server 2008 R2: Foundation, Standard, Enterprise, or Datacenter Edition (Service Pack 1)
Windows Server 2012: Essentials, Foundation, Standard, Enterprise, or Datacenter Edition
Windows Server 2012 R2: Essentials, Foundation, Standard, Enterprise, or Datacenter Edition
64-bit versions of:
Windows Server 2016 Essentials, Standard or Datacenter Edition
Windows Server 2019 Essentials, Standard or Datacenter Edition
|Database||32-bit or 64-bit versions of:|
Microsoft SQL Server 2008: Express, Workgroup, Standard or Enterprise Edition (Service Pack 4)
Microsoft SQL Server 2008 R2: Express, Workgroup, Standard or Enterprise Edition (Service Pack 3)
Microsoft SQL Server 2012: Express, Standard or Enterprise Edition (Service Pack 4)
Microsoft SQL Server 2014 (Service Pack 3)
64-bit versions of:
Microsoft SQL Server 2016 (Service Pack 2)
Microsoft SQL Server 2017
Note: Microsoft SQL Server Express is only recommended for installations of up to six users. Express versions of SQL Server have a database size limit of 10GB.
Important: Customers who have over 10 users MUST use either the Workgroup, Standard or Enterprise versions of SQL Server.
The requirements below are a guide; a minimum specification for running IRIS on a dedicated server with 1-3 users.
Important: The number of applications running on the server and users you have on the system, will affect performance.
For example, for 5-10 users, double the specification below; for 10-20+ users, quadruple the specification, and so on.
Note: We are happy to provide advice on this subject; however, we recommend that you speak to your IT service provider.
|Area||Standalone or Networked Client||Networked P2P||Networked Dedicated Server|
|Processor Type||Intel Core i3/5/7/9 or AMD Ryzen equivalent|
|Processor Speed||2 GHz||2 GHz||2 GHz|
|Available Hard Disk Space||15GB or more||20GB or more||20GB or more|
|Screen Resolution||1024 x 768|
|Optical Drive||DVD drive|
Note: IRIS deliver software via download from our website.
|Network||N/A||Bandwidth: 100MbsLatency: <5 ms||Bandwidth: 100MbsLatency: <5 ms|
Important: IRIS does not recommend the use of a wireless connection. Any troubleshooting needed will require a wired Ethernet connection.
|VPN||It is possible to use IRIS over a VPN connection BUT only when used with Terminal Services or Citrix. |
Important: Using IRIS over a VPN connection without a Terminal Server is unsupported and IRIS offers no guarantees it will work.
|Internet||Certain features of IRIS Accountancy Suite (notably Filing by Internet to HMRC and Companies House) and online technical support assistance require a broadband internet connection.|
|.NET Framework||Microsoft .NET Framework 4.6 as a minimum|
|Browser||Internet Explorer 8 or later|
|Microsoft Office||IRIS will work with packages where there are installed versions of the Microsoft Office 365 products.|
The following plans have installed versions of Office and will work:
Office 365 Proplus
Office 365 Enterprise E3
Office 365 Enterprise E5
Office 365 Home
Office 365 Personal
Office Home & Student 2016 for PC
Office 365 Business
Officer 365 Business Premium
Office 365 Nonprofit Business Premium
Office 365 Nonprofit E3
Office 365 Nonprofit E5
Office 365 Education E5
Other office software:
Microsoft Office 2010 (Service Pack 1)
Microsoft Office 2013
Microsoft Office 2016
Microsoft Office 2019
Microsoft Office 365
The following Microsoft Office plans do not have installed versions of Office and are NOT supported by IRIS:
Office 365 Enterprise K1
Office 365 Business Essentials
Office 365 Nonprofit Business Essentials
Office 365 Nonprofit E1
Office 365 Enterprise E1
Office 365 Education
Note: Certain features of IRIS Accountancy Software, including AutoMail and Company Secretarial, require Microsoft Word.
Important: Be aware that cloud based office programs, such as Office 365, which is a click to run application, are not compatible with IRIS Software.
|Documents||Adobe Reader DC|
Note: Adobe recently provided an updated version to Adobe Reader DC.
This version of Adobe Reader does not allow PDF's created by IRIS to be viewed correctly.
Please review KB IAS-12136 for more detail.
|Virtual Environments||We test our products in virtual environments including PCs (HyperV) and Terminal Services along with virtualised hardware i.e. Server/Terminal Server(s)/configuration clusters. |
To provide optimum performance in a virtualised cluster, our recommended setup is to have the application, SQL and Terminal Server(s) on separate virtual machines.
We do not specifically test against the following virtualised environments. Many customers have however, stated that they use these environments without a problem:
If you do come across an issue, we will try and help you narrow down the area in the virtual environment that is causing the problem but cannot guarantee resolution in any untested platforms.
Remote Access including Terminal Server access
Remote access to PCs, Servers and Terminal Servers are tested via Microsoft’s Remote Desktop Connection on all supported platforms.
|Exchange||Running SQL Server and Exchange on the same server while possible, is not recommended, as it may impact the performance of IRIS Accountancy Suite Software.|
Anti Virus and Firewall Protection
Some anti-virus software or firewall protection may prevent successful installations of IRIS software. In some cases, the anti-virus or firewall software may need disabling while the installation is running. If you require assistance with this, please contact your anti-virus or firewall software supplier.
Microsoft EOL Support
Microsoft Operating Systems
On 14th January 2020 the following 3 operating systems go out of Microsoft’s extended support:
Windows Server 2008 SP2
Windows Server 2008 R2
As a result, IRIS products will no longer be supported on these operating systems after our 2019 Autumn release v19.3.0.
Note: IRIS products will not be tested in these environments and we will not be able to offer support to customers using these operating systems. We strongly recommend that you update your operating system as soon as possible.
See the Supported Platforms section.
Important: From October 2020, you will not be able to install IRIS on any of the above mentioned operating systems.
Microsoft SQL Server
On 9th of July 2019, SQL Server 2008 and SQL Server 2008 R2 went out of Microsoft’s extended support. As a result, IRIS products will no longer be supported with SQL Server 2008 (incl. R2) after our 2019 Spring release v19.1.0.
Note: While IRIS products may continue to work using this version of SQL Server, they will not be tested in these environments and we will not be able to offer support to customers using them.
See the Supported Platforms section.
Important: From October 2020, you will not be able to install IRIS on the above mentioned Server environments.
Office 2007 reached the end of its support lifecycle in October 2017, meaning there are no new security updates, non-security updates, free or paid assisted support options, or online technical content updates from Microsoft.
IRIS has offered extended support for use of its products with Office 2007 but as we are now over 18 months past this date, this extended support has been terminated.
If you are using Office 2007 products and services, we advise you to move to one of the supported Office versions as soon as possible.
See the Other Software section.