IRIS Company Secretarial FAQ

Go to Edit | Location of records | Tick and select the relevant options | select the Date this is applied from | Log 
For more information please refer to Knowledgebase Article 12337.
Go to Client | View | Remove Business Description and file the CS01 once submitted re-enter the Business Description.
For more information please refer to Knowledgebase Article’s 12323 and 12302.
This will not appear on the form but will be included in the XML details that will be filed to Companies House.
Users are required to go into the Share Register | highlight the share type in question select View.
If Discontinued is selected, deselect.
Users are required to go into the Share Register | highlight the share type in question select View | Show Numbers and then Adjust
Users are required to backspace the last letter and then re-enter the last letter in order to enable the Save option.
This occasionally occurs if text is copied and pasted.
Therefore due to GDPR requirements, any passwords that can be used to access data have been obscured in the software for security purposes. Click here to view workarounds to this issue.
As this process uses Microsoft Word to generate the documents, click here to see the steps to re-establish the link between Microsoft Word and IRIS.