Why can’t I import my CSV file?

Make sure all the above are checked. It may be that the CSV file is saved in a directory with a long path. Copy the CSV file onto the ‘desktop’ and then try and import in the normal way. If importing into a Group the CSV file needs to be in the following format: Amount, Account, Undertaking, Narrative, Posting Date, Work Reference Note The last two fields are optional. The Undertaking ID only is required. For more information, in Accounts Production go to Help | Help | Quick Guides | Importing data from other packages. If problems persist contact IRIS support.