Knowledge Base Articles

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Knowledge Base

2581 articles

12249

Earnie

Employment Allowance Indicator EPS Issue

Update 17th June 2021 This issue has been resolved with the Earnie update v1.36.159. We recommend you install this version…

12224

IRIS Earnie IQ

Earnie IQ: Guides for Furloughed Employees

Furlough Extension Update 10th June 2021 Please see the guide below for scheme changes and important dates. COVID-19 – Furlough…

keytime-covid-19-furloughed-employee-job-retention-scheme-payroll-processing-changes-and-important-dates-guide

Keytime COVID-19 Furloughed Employee & Job Retention Scheme Payroll Processing Changes and Important Dates Guide

Keytime-COVID-19-Furloughed-Employee-Job-Retention-Scheme-Payroll-Processing-Changes-and-Important-Dates-v5-Furlough-Extension - Download

12226

IRIS GP Payroll

IRIS GP Payroll: Guides for Furloughed Employees

Furlough Extension Update 31st May 2021 Further update on the furlough scheme COVID-19 – Furlough Job Retention Scheme Changes and…

12227

IRIS PAYE-Master

IRIS PAYE-Master: Guides for Furloughed Employees

Furlough Extension Update 31st May 2021 Further updates on the furlough scheme COVID-19 – Furlough Job Retention Scheme Changes and…

12250

IRIS My ePay Window

MyePayWindow: How do I print Pension Letters for employees without an Email address?

Method 1: All (or most) employees don’t have an email address Log into My ePay WindowClick Employerers Click on the…

ias-93104-aml-search-link-not-found

IAS 93104- AML Search Link Not Found

We have been made aware of an issue on 24/05/2021, when clicking on the AML Search Button within the Client…

12248

IRIS My ePay Window

How do I set the in house payroll in IRIS myePayWindow

When would you use it? If you have multiple users accessing My ePay Window and you want to hide your…

iris-docs-the-installation-has-timed-out

IRIS Docs- The Installation has Timed Out

IRIS Docs has been updated to the latest version on the server. When Opening IRIS Docs on the workstation you…

kba-03789

PTP TR - 6492 rejection for Non-resident clients with excluded income and capital gains

Where a client is non-resident but has certain types of UK investment income (see https://www.gov.uk/hmrc-internal-manuals/savings-and-investment-manual/saim1170 for more information) it may be…