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Windows Update Issue

On the 8th January 2019, Microsoft published several updates across various Windows versions which have affected the normal operation of several of our payroll products.

We are currently receiving a large volume of calls regarding the errors encountered after installing these updates.

The affected products are:

• IRIS PAYE-Master
• IRIS Payroll Business
• IRIS Bureau Payroll
• IRIS Payroll Professional
• Earnie

We are working, with the highest priority, towards a long term correction for the issues presented after the Windows Update(s) is installed.

In the meantime, please see www.iris.co.uk/windows for details on the errors caused and workarounds


 

View all KnowledgeBase (2292 articles)
12193 16 Jan 2019IRIS Payroll Business, IRIS Bureau Payroll View
12194 16 Jan 2019IRIS PAYE-Master View
12192 16 Jan 2019IRIS Payroll Professional, Earnie View
IAS-12922 14 Jan 2019Accounts Production View
12169 18 Dec 2018IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, Earnie IQ View
12064 18 Dec 2018IRIS Payroll Business, IRIS Bureau Payroll View
IAS-12921 15 Dec 2018IRIS OpenSpace View
11209 13 Dec 2018Earnie, IRIS Payroll Professional View
12191 11 Dec 2018IRIS Payroll Business, IRIS Bureau Payroll View
11659 03 Dec 2018IRIS Payroll Professional, Earnie View
11693 03 Dec 2018IRIS GP Accounts View
8336 03 Dec 2018IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, Earnie IQ View
11880 03 Dec 2018IRIS Bureau Payroll, IRIS Payroll Busine View
12190 28 Nov 2018IRIS Payroll Professional, Earnie View
11695 27 Nov 2018IRIS GP Accounts View
11943 20 Nov 2018IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, Earnie IQ View
12188 13 Nov 2018IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, Earnie IQ,IRIS AE Suite, IRIS OpenEnrol, IRIS OpenPayslips View
11640 13 Nov 2018Earnie, IRIS Payroll Professional View
KBA-03653 12 Nov 2018PTP View
KBA-03652 07 Nov 2018PTP View
KBA-03651 06 Nov 2018PTP Tax Platform View
11626 06 Nov 2018IRIS Payroll Professional, Earnie View
11686 06 Nov 2018IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, Earnie IQ View
11810 06 Nov 2018IRIS Payroll Professional, Earnie View
11142 06 Nov 2018IRIS Bureau Payroll, IRIS Payroll Business View
11243 06 Nov 2018Earnie, IRIS Payroll Professional, Earnie IQ View
12189 01 Nov 2018IRIS Payroll Professional, Earnie, Earnie IQ View
12187 01 Nov 2018IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, Earnie IQ View
12065 31 Oct 2018IRIS Payroll Professional, Earnie, Earnie IQ View
KBA-03650 30 Oct 2018PTP Tax Platform View
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