Knowledge Base

IRIS Bureau Payroll: Guides for Furloughed Employees

Furlough Extension Update 5th May 2021 The Coronavirus Job Retention Scheme (Furlough) has been subject to numerous changes.Here is a…

IRIS Payroll Business: Guides for Furloughed Employees

Furlough Extension Update 5th May 2021 The Coronavirus Job Retention Scheme (Furlough) has been subject to numerous changes.Here is a…

IRIS Elements Clients Are not Syncing From IAS Suite.

If you noticed that your client data isn't displaying in the Clients area of IRIS Elements in most likely means…

IAS- 93028 IRIS Automail Letters Displaying Tags & Formulas after generating

We have been made aware of numerous issues with the formatting of templates once generated within the IRIS Automail Module…

GP Payroll: Update stops at the 'Searching for the installation step

User may find that the update process just appears to stop, or it may generate the error: 'reinstall.exe has encountered…

GP Payroll: How to process a bonus payment with an employees normal pay.

In the “Payroll Calculations” screen double click into “Extra Payments” On the “Extra Payments” window enter the bonus value in the Amount field,…

Earnie: Guides for Furloughed Employees

Furlough Extension Update 27th April 2021 The Coronavirus Job Retention Scheme (Furlough) has been subject to numerous changes.Here is a…

Validation CJRS received if box 471 is completed then box 526 must be completed

Software Security Standards Update

What is Transport Layer Security (TLS)? TLS is a protocol that provides end-to-end communications security over networks and is widely…

Business Tax Capital Allowances - When ticking 'include in General Pool' - Iris keeps putting the assets into the Special Rate Pool instead.

This is a DEFECT in the software Version 21.1.0. The work around would be, not to reopen the screen once…