Knowledge Base

2461 articles

11830

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

End of Year Employment Allowance FAQs

Is employment Allowance changing in the 2020/21 tax year? Yes. From April 2020, employers with a Class 1 secondary National…

12224

IRIS Earnie IQ

Earnie IQ: Guides for Furloughed Employees

HMRC have made further changes to the Coronavirus Job Retention Scheme. We have addedfurther functionality to the software to assist…

11809

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Statutory Sick Pay (SSP) for pensioners

As of 2006, in accordance with an EU directive, all age restrictions have been removed. Employees who are under 16…

11654

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, IRIS Bookkeeping, IRIS GP Accounts

Where can I find the latest updates for my software

The latest versions and updates can be found here:  IRIS Software Updates This covers our HCM / Payroll products including:…

12223

Earnie

Earnie: Guides for Furloughed Employees

HMRC have made further changes to the Coronavirus Job Retention Scheme. We have addedfurther functionality to the software to assist…

error-code-100-error-type-fatal-error-message-xml-failed-schema-validation-xml-error-fatal-error-encountered-during-schema-scan-line-1-column-412

Error Code: 100 Error Type: fatal Error Message: XML failed schema validation: XML error: Fatal error encountered during schema scan line 1 column 412

We are currently investigating an error when filing Company Forms/Accounts to Companies House Error Code: 100 Error Type: fatal Error…

approval-page-missing-from-approved-documents-on-open-space

Approval Page Missing From Approved Documents on Open Space

Latest Update - 26/06/2020Our development team and third party provider have resolved the issue, so any documents approved after 2pm…

what-is-the-difference-between-non-accountable-and-non-chargeable-time

What is the difference between Non Accountable and Non Chargeable Time?

What is Non Chargeable Time? Non Chargeable time (Accountable Time) is factored into staff performance analysis, this means that is…

12221

IRIS PAYE-Master, Earnie, IRIS Earnie IQ, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll

Coronavirus (COVID-19) & Paying Employees

Coronavirus Job Retention Scheme The Coronavirus Job Retention Scheme has been subject to numerous changes; view this document for a…

incorrect-password-please-check-your-internet-connection-error-message-when-linking-kashflow-to-iris-accounts-production

Incorrect password/please check your internet connection error message when linking Kashflow to IRIS Accounts Production

We are aware of an issue with the Kashflow IRIS Accounts Production integration where users may encounter the following error…