Knowledge Base

2467 articles

11922

IRIS Payroll Business, IRIS Bureau Payroll

Processing Redundancy Pay

Redundancy payments under £30,000 are normally tax and NI free. From the 2020/21 tax year any amounts above this figure…

ias-89618-failed-to-delete-an-e-checklist

IRIS Personal Tax, IRIS OpenSpace, IRIS Accountancy Suite

IAS-89618 : "Failed to delete e-checklist. Object reference not set to an instance of an object"

This issue has been investigated by the Development Team and has been confirmed as a DEFECT in IRIS Openspace. Currently…

12158

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

HMRC URL for RTI & CIS Submissions

The address used for RTI and CIS submissions is: https://transaction-engine.tax.service.gov.uk Specifically, in IRIS software we communicate to the addresses: https://transaction-engine.tax.service.gov.uk/poll https://transaction-engine.tax.service.gov.uk/submission…

12232

IRIS PAYE-Master, Earnie, IRIS Payroll Basics, IRIS Payroll Business, IRIS Earnie IQ, IRIS GP Payroll, IRIS Bureau Payroll

OpenPayslips & OpenEnrol Security Update – Removal of TLS 1 & 1.1

What does this mean to you, as an OpenPayslips/OpenEnrol user? Windows 8 or above can continue to be used as…

kba-03749

PTP TE - Duplicate rolled forward car working sheets showing calculated benefit even if not complete

This issue will be fixed in the Autumn release.  The workaround is to delete the duplicate working sheet.

kba-03748

PTP TE - Car benefit percentage incorrect for zero emissions cars when the working sheet is accessed a second time

This issue will be fixed in the Autumn release.  There is no workaround for this issue.

kba-03747

PTP TR - Deleting an empty Capital Gains supplementary page generates a 3167 error

This will be resolved in the Autumn release.  The workaround is to enter a dummy disposal, close the Capital Gains…

kba-03746

PTP TR - Refresh issue causing Partnership property income not to flow through to calculation

This issue will be resolved in the Autumn release.  The workaround is to view the Partnership supplementary pages prior to…

12231

IRIS Payroll Business, IRIS Bureau Payroll

Outlook not detected when emailing client reports

This will occur if you are attempting to use Outlook 365. At this time IRIS Bureau Payroll & IRIS Payroll…

1912

IRIS PAYE-Master

Error message entering dates ... "Date cannot be in the future"

This can occur because of two reasons. You have not set the Pay Calendar within the program. To do this…