Knowledge Base

2496 articles

12225

IRIS Bureau Payroll, IRIS Payroll for Accountants

IRIS Bureau Payroll: Guides for Furloughed Employees

Furlough Extension Update 6th Nov 2020 The government has now announced the furlough scheme will be extended until the end…

12226

IRIS GP Payroll

IRIS GP Payroll: Guides for Furloughed Employees

Furlough Extension Update 6th Nov 2020 The government has now announced the furlough scheme will be extended until the end…

12227

IRIS PAYE-Master

IRIS PAYE-Master: Guides for Furloughed Employees

Furlough Extension Update 6th Nov 2020 The government has now announced the furlough scheme will be extended until the end…

12228

IRIS Payroll Business

IRIS Payroll Business: Guides for Furloughed Employees

Furlough Extension Update 6th Nov 2020 The government has now announced the furlough scheme will be extended until the end…

iris-84839-personal-tax-crashing-when-indexing-multiple-documents-from-tax-to-iris-docs

IAS - 84839 : Personal Tax crashing with "Archive document failure" when indexing multiple documents from Tax to IRIS Docs

Archive document failure: _InvuTalker.UploadAndIndexDocument Failed The development team have investigated this issue and identified a resolution. This resolution will be…

12229

IRIS Payroll Professional

IRIS Payroll Professional: Guides for Furloughed Employees

Covid-19: A Practical Guide Guide to manually calculating furlough reclaim

retrieve-hmrc-data-button-missing-in-ptp-tax-platform

Retrieve HMRC Data button missing in PTP Tax Platform

1. Download file from here (Right click on here and select save target as) 2. Copy this file to the…

error-1001-received-following-tax-submission-on-ptp

Error 1001 received following tax submission on PTP

We have this logged with the product development team. In the meantime please find the workaround below to stop this…

11131

Earnie

"User Limit Reached" when logging on

Your licence limit determines the maximum number of users that can log into payroll at any one time. You would…

charity-reports-crashing-at-exception-stage

IRIS Accountancy Suite, IRIS Accounts Production, IRIS Accounts Production

Charity reports crashing at exception stage

This is an issue that is currently being investigated by our development team. The issue appears to be caused by…