Knowledge Base Articles

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2578 articles

12248

IRIS My ePay Window

How do I set the in house payroll in IRIS myePayWindow

When would you use it? If you have multiple users accessing My ePay Window and you want to hide your…

iris-docs-the-installation-has-timed-out

IRIS Docs- The Installation has Timed Out

IRIS Docs has been updated to the latest version on the server. When Opening IRIS Docs on the workstation you…

kba-03789

PTP TR - 6492 rejection for Non-resident clients with excluded income and capital gains

Where a client is non-resident but has certain types of UK investment income (see https://www.gov.uk/hmrc-internal-manuals/savings-and-investment-manual/saim1170 for more information) it may be…

kba-03788

PTP TR - Pre filing validation 6836 regarding box 96 on the balance sheet

Error code: 6836, Type: businessThe amount entered in box [FSE96] must equal the amount entered in box 47/FSE48 on page SEF3. Please…

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PTP TR - Claiming back an overpayment of Capital Gains Tax

Property disposals are reported within 30 days of the disposal via a separate HMRC system https://www.tax.service.gov.uk/capital-gains-tax-uk-property/start/report-pay-capital-gains-tax-uk-property?_ga=2.240606790.415839895.1604918429-1258266042.1576784658#howTo.  However, during the completion…

12225

IRIS Bureau Payroll, IRIS Payroll for Accountants

IRIS Bureau Payroll: Guides for Furloughed Employees

Furlough Extension Update 5th May 2021 The Coronavirus Job Retention Scheme (Furlough) has been subject to numerous changes.Here is a…

12228

IRIS Payroll Business

IRIS Payroll Business: Guides for Furloughed Employees

Furlough Extension Update 5th May 2021 The Coronavirus Job Retention Scheme (Furlough) has been subject to numerous changes.Here is a…

iris-elements-clients-are-not-syncing-from-ias-suite

IRIS Elements Clients Are not Syncing From IAS Suite.

If you noticed that your client data isn't displaying in the Clients area of IRIS Elements in most likely means…

apsps-93028-iris-automail-letters-displaying-tags-formulas-after-generating

IAS- 93028 IRIS Automail Letters Displaying Tags & Formulas after generating

We have been made aware of numerous issues with the formatting of templates once generated within the IRIS Automail Module…

12247

IRIS GP Payroll

GP Payroll: Update stops at the 'Searching for the installation step

User may find that the update process just appears to stop, or it may generate the error: 'reinstall.exe has encountered…