Knowledge Base

2460 articles


Why does the Company Information page not show the registered number for Jersey Accounts?

The registered number will only show on the Company Information page for accounts with England, Wales And Scotland legislation. This…


IRIS Docs Email Assistant Add-in

In Outlook click on FILE – OPTIONS – Add-ins - You should see this screen – in Red I have…


IRIS PAYE-Master, Earnie, IRIS Payroll Business, IRIS Earnie IQ, IRIS GP Payroll, IRIS Bureau Payroll

Payroll Guides for Furlough Payments inc. Changes to DEA deductions

HMRC confirmation of process when one or more furloughed employees on claim do not have NI numbers. Employee has an…


IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

PAYE End of Year Procedures - Overview

Overview of the process - for detailed steps refer to the product-specific guides below. Send your final FPS and/or EPS.Update…


IRIS Personal Tax

Error Code 3001 8387

This issue is a DEFECT in the software and should be fixed in Version 20.2.0, which is due to be…


PTP TR - Rejection 4085 and 4065 re 'NameOfPersonSignedFor' and 'NameOfPersonSigning'

This rejection is arising from some spaces in boxes 24 and 25 on page TR8 of the main return.  The…


PTP CT - Pre filing validation 9258

Error code 9258, Type: businessBox 580 can only be completed if the date in box 30 is on or before…


PTP TR - 6492/6594 rejection re Class 2 NIC

The workaround is to trigger a refresh of the data behind the scenes by temporarily amending an entry, for example,…


PTP TR - Tax deducted on excluded income appearing incorrectly

There is no workaround at present but this issue is scheduled to be fixed in the Summer 2020 release.


IRIS Payroll Basics

IRIS Payroll Basics Support Information

For IRIS Payroll Basics use the following support options: Download Latest Version (v1.34.136) - Click Here  Support FAQs - Click…