Knowledge Base

2467 articles

11675

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Re activating a company that has "Ceased Trading"

The guidance on this from gov.uk states: "If you start employing anyone in the same or next tax year, you…

11871

IRIS GP Payroll

Correcting Employee PAYE totals for a previous tax year

If you are correcting PAYE totals for an employee in tax year 2017/18 or earlier, you must still use an…

11870

Earnie

Correcting Employee PAYE totals for a previous tax year

EYU No Longer Required to update 18/19 PAYE Values after 19th April 2019 For amendments to data for 2018/2019 tax…

11829

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, IRIS Bookkeeping, IRIS GP Accounts

Common installation / update problems

Installation Guides For guides on installing, updating or moving payroll please click here. Contents We have found a problem with…

11869

IRIS Bureau Payroll, IRIS Payroll Business

Correcting Employee PAYE totals for a previous tax year

If you are correcting PAYE totals for an employee in tax year 2017/18 or earlier, you must still use an…

12233

IRIS PAYE-Master, Earnie, IRIS Payroll Business, IRIS Earnie IQ, IRIS GP Payroll, IRIS Bureau Payroll

[DEMINIMISSTATEAID] must be present if [EMPLOYEMENTALLOWANCEINDICATOR] equals 'yes'

This error occurs because your company data has an invalid combination of De minimis state aid and Employment allowance. Most…

docs-186-docs-email-notifications

DOCS-186: How to configure IRIS Docs Email Notifications

We have identified an issue with IRIS DOCS 6.16 where email notifications are sent excessively.The IRIS Docs 6.16 installation has…

ias-2026-system-logins-blank

IRIS Accountancy Suite

IAS-2026: System Logins Appear Blank Since Upgrading to IRIS Accountancy Suite 20.2

We have identified an issue where members of staff who are signed into System Maintenance only appear once with no…

unable-to-save-docauthor-settings-after-upgrading-to-iris-docs-6-16

Unable to Save DocAuthor Settings After Upgrading to IRIS Docs 6.16

There is currently a known defect which has arisen from the upgrade to IRIS Docs 6.16. When entering the System…

os-102

OS-102 Slowness logging into OpenSpace

We have had reports from a subset of our customers that OpenSpace is slow when trying to login. On the…