Time Error – Time ledger pending queue was recently updated

time-error-time-ledger-pending-queue-was-recently-updated

Time Error – Time ledger pending queue was recently updated

27th August 2019

When opening Time, user's get the message 'The time ledger pending queue was recently updated. However the process did not complete successfully. It is recommended you run a check to ensure all instructions have been processed' To run the check click OK.

To Rectify this issue, click OK on the box and choose the latest current period, and click OK (And yes if it asks you to take a backup). This will run through and run a check on all updated items. Be aware this can take 20 minutes and longer. You should be able to work on as normal.

If this crashes while doing the check with a message similar to the below…

please do the following;

Please make sure everyone is logged out of Time, Fees and practice management including yourself. If you then go in to either Time OR fees and follow the steps below;

FILE | TOOLS | REPAIR
TICK 3 AVAILABLE BOXES, CLICK OK
YES | OK
CLICK CLOSE AFTER STATUS SAYS “Recovery process Complete”
REPEAT LAST STEP

This should clear the message.