How Solaris Law built a trusted HR and Payroll partnership with IRIS
Enabled a two-person HR team to support a workforce of around 220 employees
Successfully delivered a complex payroll transformation with zero payroll queries
Reduced HR administration through employee and manager self-service
Products used:
Solaris Law uses IRIS Cascade HR and Managed Payroll Services to support 220 employees with a two-person HR team, delivering a seamless payroll transformation with zero payroll queries while reducing HR administration through self-service.
About Solaris Law
Solaris Law is a leading legal, debt collection services business. As the organisation has grown and evolved, its HR team required a scalable HR and payroll solution capable of supporting multiple payroll arrangements, complex integrations and changing business needs.
Having worked with IRIS for several years, Solaris Law uses IRIS Cascade HR and Managed Payroll Services to support its people and payroll operations, enabling its team to focus on strategic priorities while maintaining confidence that employees are paid accurately and on time.
Summary
Solaris Law uses IRIS Cascade HR and Managed Payroll Services to support its HR and payroll operations across a growing business. After initially seeking a reliable payroll solution for a small HR team, the organisation has gone on to build a long-term partnership with IRIS, successfully navigating complex payroll setups, system integrations and rebranding from Equivo to Solaris Law.
With integrated HR and payroll technology, dedicated payroll expertise and responsive ongoing support, Solaris Law has reduced administrative pressure, maintained payroll accuracy and gained confidence that employees are paid correctly and on time. Peter Kozma, HR Advisor at Solaris Law tells us, “We now view IRIS as an extension of our own team, providing the knowledge, reassurance and collaborative support needed to overcome challenges and support future growth.”
Outsourcing our payroll was absolutely the right thing to do and we’ve been really pleased with Cascade, both the HR system and the managed payroll team.
Delivering payroll confidence during a time of change
As the business has developed, Solaris Law has faced a number of operational challenges, including system integrations, multiple payroll setups and the need to ensure payroll accuracy across a growing workforce through a company rebrand.
As a small team, the team knew they needed experienced specialists who could provide guidance, resolve issues quickly and support the business through periods of change.
Peter tells us, “We were a HR team of two, with a business of around 140 people to manage, so we needed an HR and payroll system we could rely on. Outsourcing payroll seemed like an obvious solution to help improve efficiency and give us that complete peace of mind.”
“It was also important that we could build strong relationships with the team behind the software, and we’ve certainly done that with the team at IRIS.”
Expert support during critical payroll transformation
One of the most significant milestones in the partnership came during the Solaris payroll implementation and integration programme.
Peter highlights the impact of having the team from IRIS on hand, telling us, "During the most difficult times during the Solaris payroll set-up, we completely relied on our payroll specialists’ integration knowledge. Their expertise helped us run our first payroll without any queries. He was an excellent guide and the go-to person throughout the entire process."
By combining technical integration expertise with hands-on support, IRIS helped Solaris Law launch new payroll processes with confidence and minimise disruption to employees.
“With frequent updates to legislation and processes,” Peter adds, “It’s comforting to know we have the Cascade Managed Payroll Services team on hand to ensure our payroll is compliant month on month.”
A long-term partnership with IRIS
Today, following the organisation's transition to Solaris Law, the relationship has continued to evolve. What began as a payroll and HR solution has become a trusted partnership, helping Solaris Law navigate complex payroll structures, system integrations and organisational change. Peter says, “The team can provide the expertise, responsiveness and reassurance needed to keep payroll running smoothly and allows us to support our people with confidence.”
"As we have been working together for many years now, it feels more like a partnership and working with colleagues rather than an external provider. Over the years, we faced many challenges including system integrations and multiple payroll setups, but we always manage to work through it. Cascade HR and IRIS Payroll Services are both a great fit for us, they were recommended by a colleague years ago, and I’m glad we trusted that recommendation! We are in a really good place, with a relationship with IRIS that is built on trust.”
This collaborative approach has enabled Solaris Law to navigate periods of significant change while maintaining payroll accuracy and service continuity.
A fully integrated HR and payroll experience
Solaris Law benefits from the combination of HR software and Managed Payroll Services, creating a connected experience for both employees and administrators.
Key benefits include:
Peter tells us, “Our employees and managers having access to HR is such a big benefit for us and means that many HR tasks can be completed without our involvement.
Another fantastic benefit is the reports and the way they can be customised – this is very impressive. We can now simplify our complex data into actionable insights, and with our payroll outsourced it gives us the time to do so.”
"What’s more, the wider team love Cascade HR’s intuitive employee portal, and feel it’s very user friendly."
Peter tells us, “Outsourcing our payroll was absolutely the right thing to do and we’ve been really pleased with Cascade, both the HR system and the managed payroll team. We really enjoy working with the team at IRIS, we feel our feedback is taken on board and we have a fantastic working relationship which puts our mind at ease. We would highly recommend it.”
Manage, recruit, pay and empower your people – from one integrated employee management system.
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