IRIS Software Group wins Global Payroll Award at The Rewards 2023
IRIS Software Group (IRIS) took home the hotly contested ‘Global Payroll Award’ at The Rewards 2023, organised by The Reward Strategy. The awards recognise exceptional accomplishments in the industry, honouring those who have made significant contributions to the workforce.
With a focus on strategic acquisitions and innovative solutions, IRIS has emerged as a disruptive force in the international mid-market, expanding its payroll division successfully. Integration of the company’s powerhouse of brands such as FMP Global, myPay Solutions and Apex HCM have enabled IRIS to offer comprehensive solutions meeting diverse customer needs across industries.
These acquisitions have common elements including cloud-enabled software capability; partnership with leading independent global tech providers; a named contact for each customer and shared values of innovation, customer focus and teamwork.
In addition to disrupting the payroll mid-market, IRIS continues to develop its offerings through:
- Working with third-party platform providers including IIPEX and Payzaar to create a unified foundation, so customers have a single view of their global payroll and HR
- Implementing cloud-based CRM across the portfolio to build a single view of the customer. This enables IRIS to identify opportunities to support customers with further solutions. It also means access to the same data, allowing quick responses to customer queries and real-time updates on service level agreements and key performance indicators
- Launching a ‘WOW’ customer relationship framework. This has been built on the principles of understanding customer needs, exceeding expectations, seeking feedback and delivering continuous service development
IRIS sets itself apart through its comprehensive understanding of local legislation, ensuring compliance and minimising legal risks for businesses. The company offers a seamless and personalised experience to its customers, eliminating complexities associated with managing multiple payroll providers.
Through continuous investment in technology and innovation, IRIS remains at the forefront of payroll trends, providing cutting-edge solutions that adapt to the evolving needs of the global workforce.
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