Thank you for your feedback.

Was this useful?

Error 1316 when installing Earnie IQ

Article ID
11010
Article Name
Error 1316 when installing Earnie IQ
Created Date
5th May 2017
Product
IRIS Earnie IQ
Problem

When completing a client install you receive the following error:

Error 1316. A network error occurred while attempting to read from the file c:windowsinstallerEarnie IQ (Client Software).msi

This is caused by a previous failed install that has not been completed by windows installer.

Resolution

You will need to clean up the installation information, use the utility provided by Microsoft:

Click Here

Thank you for your feedback.

Was this useful?